Effective Date: November 1st, 2024

1. Acceptance of Terms

By accessing or using Livesurge.com, you agree to be bound by these Terms of Use. If you do not agree, please refrain from using our website or services.

2. Scope of Services

Livesurge.com provides digital marketing and advertising services, including but not limited to Facebook and Instagram ad management, custom chatbot creation, and AI automations.

3. User Responsibilities

• Account Information: Users must provide accurate and up-to-date information when registering for an account or engaging with services.
• Account Security: Users are responsible for maintaining the confidentiality of their login credentials and all activities under their account.
• Compliance: Users must comply with all applicable laws and regulations related to their use of the site and services.

4. Payments and Refunds

• Service Fees: Payment terms for digital marketing services will be specified in the agreement at the time of engagement. All payments must be made in full before services commence.
• Refunds: Due to the nature of custom digital marketing services, refunds are not typically offered. Exceptions may be made at the discretion of Livesurge in specific cases.
• Recurring Payments: Subscription-based services will renew automatically. Users may cancel prior to the renewal date to avoid charges.

5. Prohibited Activities

Users agree not to:

• Engage in unauthorized copying, distribution, or modification of site content.
• Attempt to disrupt or compromise the security of the site or its services.
• Use the site for unlawful purposes or in a manner that violates intellectual property rights.

6. Intellectual Property

All content on Livesurge.com, including text, graphics, logos, and service offerings, are the property of ZombieRobot and protected by intellectual property laws. Unauthorized use is strictly prohibited.

7. Limitation of Liability

Livesurge and ZombieRobot are not liable for any indirect, incidental, consequential, or punitive damages arising from the use of the site or services. Services are provided on an “as-is” basis, without warranties or guarantees of any specific outcomes.

8. Disclaimer of Warranties

While we strive to provide high-quality services, Livesurge.com makes no warranties or representations about the accuracy, reliability, or completeness of the content or the results achieved from using our services.

9. Indemnification

You agree to indemnify and hold Livesurge and its affiliates harmless from any claims, damages, or legal fees arising from your misuse of the site or services or violation of these Terms.

10. Governing Law

These Terms of Use are governed by the laws of [Insert State/Country]. All disputes must be resolved in the courts of [Insert Jurisdiction].

11. Amendments

Livesurge reserves the right to modify these Terms at any time. Notice of significant changes will be provided via email or on the site, and continued use of the site after such changes indicates acceptance.

12. Termination of Access

Livesurge reserves the right to suspend or terminate user access to the site and services without notice if these Terms are violated or if user behavior is deemed harmful to Livesurge or its users.

Contact Information

For questions or concerns about these Terms, contact help@livesurge.com.